Core Processor Integration
How can I test changes to my integration data files?
Contact Richweb and we will run a copy of your live data on our test system so that all changes can be tested in a non-production environment.
What would happen if I mistakenly sent two sets of files in one day?
The second set of of files would over-write the 1st of files so the system would never see the 1st set of files. Make sure that the names of the files are consistent with the filenames that are defined in the integration configuration file. The config file can be viewed under Admin Tools, "Core Product Integration" section, "View Integration Configuration" option.
Does the update take place once a day? If so, is that overnight?
Yes, each nite the integration is run automatically by the nightly housekeeping process which starts around 2AM EST. Integration should normally be completed by 3AM EST.
Does it matter what time of day I send the files? Is there a cutoff time?
As long as they are fully uploaded by 10PM EST they will all be processed just fine.